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Leveraging Omnichannel Data to Revolutionize the Customer Experience
Customers expect great service no matter what channel they use to shop. They don’t understand why there are inconsistencies between channels, such as why a retail store won’t issue a refund on a...
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8 Questions to Help Determine if Your Ecommerce Platform Needs To Be Replaced
Moving to a new ecommerce platform may seem like a big undertaking, but it’s a necessity if your legacy applications are too old to support the type of brand experience and functionality today’s...
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